Acceptable Use Policy

Effective Date: Feb 25, 2026

This Acceptable Use Policy (“AUP”) governs the use of services provided by EdgeAlphix LLC (“EdgeAlphix”, “we”, “our”, or “us”), including but not limited to network services, infrastructure services, virtual servers, hosting environments, domain-related services, and software platforms.

By using any EdgeAlphix service, you agree to comply with this AUP.


1. Scope of Services

This AUP applies to:

  • Autonomous system and network connectivity
  • Virtual servers, hosting, and infrastructure environments
  • Software platforms and system-level services
  • Domain-related services operated by EdgeAlphix
  • Any associated technical resources or infrastructure

For DigitalPlat domain services, please also refer to the applicable DigitalPlat Acceptable Use Policy:
https://domain.digitalplat.org/acceptable-use-policy/

Where policies differ, the stricter standard may apply.


2. Prohibited Activities

The following activities are strictly prohibited:

2.1 Illegal Activity

Use of services to:

  • Violate applicable laws or regulations
  • Facilitate criminal conduct
  • Distribute illegal content
  • Engage in fraud, deception, or identity impersonation

2.2 Abuse and Malicious Conduct

Including but not limited to:

  • Phishing, scam operations, or social engineering attacks
  • Malware distribution, command-and-control systems
  • Botnet activity
  • Denial-of-service (DoS/DDoS) attacks
  • Unauthorized network scanning or intrusion attempts

2.3 Spam and Unsolicited Communications

  • Bulk unsolicited email (spam)
  • SMS spam
  • Automated abusive messaging
  • Activities that generate excessive abuse complaints

2.4 Network Interference

  • Traffic amplification attacks
  • IP spoofing
  • BGP route manipulation or hijacking
  • Excessive resource consumption that degrades network stability

2.5 Harmful or High-Risk Content

Services may not be used to host or distribute:

  • Child exploitation material
  • Non-consensual explicit content
  • Content promoting violence or criminal harm
  • Content that violates applicable intellectual property law

3. Infrastructure Integrity

Customers must not:

  • Attempt to bypass security controls
  • Interfere with other customers’ services
  • Abuse shared infrastructure resources
  • Resell services in a manner that conceals end-user identity in violation of applicable law

We reserve the right to implement traffic filtering, rate limiting, or service restrictions to protect network integrity.


4. Abuse Handling and Reporting

EdgeAlphix may investigate suspected violations of this AUP.

Upon detection of abuse, we may:

  • Issue warnings
  • Suspend affected services
  • Null-route IP addresses
  • Terminate accounts
  • Report unlawful conduct to appropriate authorities

Abuse reports may be submitted to:
[email protected]


5. Cooperation and Compliance

Customers agree to cooperate in investigations of abuse or security incidents.

Failure to respond to abuse notifications within a reasonable timeframe may result in service suspension.


6. Immediate Suspension

We reserve the right to immediately suspend services where:

  • There is credible evidence of malicious activity
  • Infrastructure stability is at risk
  • Legal compliance requires immediate action

Refunds will not be issued for suspensions resulting from violations of this AUP.


7. Modifications

This AUP may be updated from time to time. Continued use of services constitutes acceptance of the revised policy.


8. Contact

For compliance or abuse-related inquiries:

[email protected]
[email protected]

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